Shipping Policy – PetsGlamour Ltd
Order Processing Time
All orders are processed within 1–2 business days (excluding weekends and holidays). You’ll receive a confirmation email once your order has been packed and shipped.
Shipping Method
We ship all orders via Royal Mail Tracked 48, which typically delivers within 2 working days after dispatch. This service includes full tracking and updates directly to your email.
Shipping Rates (UK Only)
• Royal Mail Tracked 48: £2.99
. Free Shipping on Orders Over £60
We currently only ship within the United Kingdom.
Delivery Estimates
Estimated delivery time is 2–4 business days, depending on when your order is placed and your location.
Order Tracking
Once your order is dispatched, you’ll receive a Royal Mail tracking number via email. You can use it to track your parcel’s progress at any time.
Missed or Lost Packages
If your parcel hasn’t arrived within 7 working days of dispatch, please contact us at [your email] and we’ll investigate the issue with Royal Mail.
Shipping from the UK
All orders are shipped from our UK location. We do not currently offer international shipping.
Questions?
If you have any questions about your order or shipping, feel free to contact us at [your email] and we’ll be happy to help.
